Q. Can I change employee_id later?
A. No. Itâs immutable. Use it as the stable identity key.
Q. Can I change email?
A. Yes, only when updating the same employee_id and if it doesnât collide with another employee in the same tenant.
Q. Can I split imports by tenant?
A. Yes. Each row carries a tenant_code. You can upload multi-tenant files too; the system locks per tenant and processes them safely.
Q. Why do I see âunchangedâ rows after commit?
A. Those rows were identical to whatâs already in the database.
Q. Whatâs the max file size?
A. 10 MB. If you need more, split into multiple files.
đ Need help?
Fix the CSV using the error report (downloadable on the validation screen).
If youâre stuck, contact support and share:
Tenant code(s)
The error CSV
The template version youâre using
The approximate time you tried to import
